Privacy Policy

Last Updated January 22, 2024

Welcome to I Got Maids. By accessing and using our cleaning services, you acknowledge and agree to the terms outlined in this Privacy Policy. Please read it carefully to understand how we collect, use, and protect your information.

 

Our commitment is to ensure the privacy and security of your personal information. This policy describes how we manage your data across our locally managed offices. We are dedicated to maintaining a consistent and reliable approach to data protection for all our customers, while also supporting our unique approach to local leadership and community engagement. We strive to meet the individual requirements of each market, maintaining our commitment to protecting your privacy at all times.

 

This Privacy Policy governs the relationship between you and I Got Maids concerning your personal data. We reserve the right to modify this policy at any time, so please review it frequently. Your continued use of our services constitutes your acceptance of any changes. Thank you for choosing I Got Maids; we assure you that we are committed to safeguarding your privacy.

I Got Maids Systems, Inc. and any other affiliate entity or products owned or controlled by I Got Maids Systems, Inc., (“we,” “our,”  “I Got Maids,” or “us”) provide its services and products through its website located at https://www.igotmaids.com/ (collectively the “Services”).

Before using our Services, please read this Privacy Policy and any other policies or notices on the I Got Maids website and our Terms of Use. Together, these materials contain terms, rules, and guidelines related to how we handle your data when you use I Got Maids, and by using our products or accessing our website, you agree to be bound by all the terms of this Agreement, particularly those concerning your personal information.

The I Got Maids website provides information about I Got Maids and I Got Maids’s residential and commercial cleaning and disinfecting services, franchise opportunities, employment opportunities, and other services.

Acceptance of Privacy Policy

I Got Maids provides the Site and the Service to you subject to this Privacy Policy (this “Policy”). By using the website or using any portion of our services, you agree to be bound by this policy. Also, I Got Maids reserves the right, in its sole discretion, to change its Privacy Policy at any time, and those changes will be posted on the website with an effective date. By your continued use of the services, you agree to be bound by the then-current terms. Should you not agree to be bound by this Policy, do not use the I Got Maids website or Services.

I Got Maids also has Terms and Conditions posted on its website, which explains the terms of service for visitors to the Site and users of the Service. If you do not agree with any part of this Privacy Policy or the Terms and Conditions, you may not use the Site or the Services in any way. Your use of the Site indicates your acceptance of this Privacy Policy.

If you are using services for a third-party organization linked through the I Got Maids website, then you warrant that you are authorized to act on behalf of that organization and that the organization will abide by the terms and conditions of this Privacy Policy, particularly concerning data protection.

Access and Security

I Got Maids grants you access and use of the Site in accordance with this Privacy Policy and any Customer Agreement between you and I Got Maids.

To access certain aspects of the Site and the Service, you may be asked or required to provide contact details or other information. It is a condition of your use of the Site and the Service that all the details and information you provide are accurate and current. You expressly agree that all information you provide to I Got Maids is subject to the terms of I Got Maids’s Privacy Policy, and you consent to all actions we take with respect to your information consistent with I Got Maids’s Privacy Policy.

Data Protection Rights

Other than customer-supplied information, I Got Maids has intellectual property rights for its content, proprietary software, trade secrets, and other features on the site. Except as otherwise expressly stated in this Policy, the Site and the Service, and their entire contents, features, and functionality (including all information, software, text, displays, images, media, and the design, selections), are owned by I Got Maids, its licensors or other providers of such materials and are protected by US and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. No right, title, or interest in or to the Site or any part of the Service is transferred to you, and all rights not expressly granted to you in this Policy are reserved by I Got Maids.

Without limiting the foregoing paragraph, the name I Got Maids, the I Got Maids logo, and all other trademarks, logos, product and service names, designs, and slogans (“Marks”) displayed on the Site or through the Service are trademarks of I Got Maids or its licensors. You acknowledge and agree not to use any Marks for any purpose without prior, written permission from I Got Maids or its applicable licensor.

I Got Maids Rights Regarding Privacy

You understand and acknowledge that I Got Maids has the right and sole discretion to::

Take any legal and applicable action with respect to any User Content that I Got Maids deems necessary or appropriate if I Got Maids believes that such User Content violates this Privacy Policy, threatens the personal safety of users of the Site or the Service or could create liability for I Got Maids or its customers or other users, especially concerning data protection.
Take appropriate legal action, including referral to law enforcement, for any illegal or unauthorized use of the Site or the Service concerning data privacy.

Prohibited Uses Concerning Data Privacy

By accessing this Site or using I Got Maids products or services,  you agree not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any portion of the Site or any material on the Site, except that (i) your computer or device may temporarily store copies of such materials in memory incidental to your accessing, viewing or posting such materials, (ii) you may store files that are automatically cached by your browser for display purposes, (iii) if I Got Maids provides you with a mobile or other application for download, you may download a single copy to your computer or device solely for your own personal use, subject to this Privacy Policy, and (iv) if I Got Maids provides you with access to interactive features of the Site and the Service, you may take such actions as are enabled by such features.

In addition, in connection with your use of the Site and the Service, you agree not to:

Download or copy the Site, any content, or account information for the benefit of another vendor or third party in a manner that compromises data privacy.
Create, post, or transmit any unauthorized hypertext links to the Site that could lead to a breach of data privacy.
Post, transmit, or link to any User Content that you do not have a right to make available, especially concerning sensitive personal information.
Post, transmit, or link to any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware, or telecommunications equipment, especially if it affects data security.
Use any data mining, screen- scraping, robots, algorithms, spiders, or other automatic devices or processes or means to access, monitor, or copy any part of the Site or any materials made available on the Site or through the Service in a way that violates data privacy.
Bypass any measures used by I Got Maids to prevent or restrict access to the Site or the Service to protect data privacy.
Post, transmit, or link to any deceptive, defamatory, obscene, indecent, abusive, offensive, harassing sexually explicit, discriminatory, or otherwise objectionable material that could compromise personal data.
Violate any applicable federal, state, local, or international law or regulation (including any laws regarding data privacy or the export of data or software to and from the U.S. or other countries).
Exploit, harm, or attempt to exploit or harm minors in any way, particularly concerning their personal data.
Engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site or the Service or may harm I Got Maids or other users of the Site or the Service, especially regarding data privacy.
Use the Site or the Service in any manner that, in I Got Maids’s sole determination, could disable, overburden, damage, or impair the Site or the Service or interfere with any other party’s use of the Site or the Service, particularly concerning data security.
Purposely interfere with the proper working of the I Got Maids Site or Service in a way that affects data privacy.

 

Disclaimer of Warranties; Limitation of Liability

I Got Maids WILL USE COMMERCIALLY REASONABLE EFFORTS CONSISTENT WITH PREVAILING INDUSTRY STANDARDS TO MAINTAIN THE SITE AND THE SERVICES IN A MANNER THAT SEEKS TO MINIMIZE ERRORS AND INTERRUPTIONS. EXCEPT FOR THE FOREGOING AND ANY WARRANTY CONTAINED IN YOUR ORGANIZATION’S CUSTOMER AGREEMENT WITH I Got Maids, IF ANY, YOUR USE OF THE SITE, ITS CONTENT, AND THE SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR THE SERVICES IS AT YOUR OWN RISK, AND THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY OTHER WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

NEITHER I Got Maids NOR ANY PERSON ASSOCIATED WITH I Got Maids MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, I Got Maid FOR AVAILABILITY OF THE SITE OR THE SERVICE. WITHOUT LIMITING THE FOREGOING, NEITHER I Got Maids NOR ANYONE ASSOCIATED WITH I Got Maids REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, THE SERVICE, OR ANY ITEMS OBTAINED THROUGH THE SITE OR THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVICE WILL OTHERWISE MEET YOUR NEEDS YOUR PARTICULAR EXPECTATIONS, ESPECIALLY CONCERNING DATA SECURITY.

I Got Maids DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE, ESPECIALLY REGARDING DATA PRIVACY.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CAN NOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

EXCEPT AS EXPRESSLY SET FORTH IN YOUR ORGANIZATION’S CUSTOMER AGREEMENT WITH I Got Maids IF ANY, AND TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL I Got Maids, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ESPECIALLY CONCERNING BREACHES OF DATA PRIVACY.

Indemnity


You agree to defend, indemnify and hold harmless I Got Maids (and its officers, directors, employees, agents, affiliates, and licensors) from and against any claims, demands, liabilities, damages, judgments, awards, losses, costs (including reasonable attorneys’ fees), arising out of or relating to your breach of this Privacy Policy, including, your violation of any applicable law or the rights of a third party, or your use of the Site or the Service other than as expressly authorized by I Got Maids, especially concerning data privacy.

Links

The Site or third parties may provide links to other Websites or resources. Because I Got Maids has no control over such sites and resources, you acknowledge and agree that I Got Maids is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources, particularly regarding data privacy. You further acknowledge and agree that I Got Maids shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such site or resource, especially if it leads to a breach of data privacy.

Changes to this Privacy Policy


I Got Maids reserves the right to revise this Privacy Policy at any time and at I Got Maids’s sole discretion. I Got Maids will indicate at the top of this Privacy Policy the date it was last revised. Any changes will be effective immediately upon posting the revised version (or such later effective date as may be indicated at the top of the revised Privacy Policy). Your continued use of the Site and/or the Service following the posting of any changes to this Privacy Policy will constitute your acceptance of any such changes. If you do not agree to the changes, you must stop using the Site and the Service.